Aspire Energy Limited is committed to providing quality services to its clients. We have set key performance indicators as benchmarks to drive and attain continued high operational performance across our business and operations.
Customer Focus: As an organization, we have made commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectation.
Leadership: Our Top management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
Engagement of people: As an organization, we understand that people are the essence of any good business and their full involvement enables their abilities to be used for our benefit.
Process approach: We understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Improvement: We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives.
Evidence – based decision making: We have committed to only make decisions relating to our QMS following an analysis of relevant data and information.
Relationship management: We recognize that an organization and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability to both create value.
Our policy is also to meet the requirements of other interested parties and in meeting our social, environmental, regulatory and legislative responsibilities as applicable.
This policy is communicated to all employees and interested parties as well as being made available to the wider community through our company notice boards or upon request from the company’s top management.
